Shipping Policy

At Miraki , we strive to deliver your orders as quickly and safely as possible. We use fastway, a trusted South African courier service, to handle all our deliveries nationwide.

1. Delivery Areas

We deliver to all major cities, towns, and most outlying areas within South Africa via Fastway. If you are unsure whether we deliver to your area, feel free to contact us before placing your order.

2. Delivery Timeframes

Orders are typically processed within 1–2 business days after payment is received. Estimated delivery times:

• Major Centres: 1–7 business days
• Outlying/Rural Areas: 7–14 business days

Please note that delivery times are estimates and may vary depending on your location and external factors such as load shedding, weather, or courier delays.

3. Shipping Fees

Shipping fees are calculated at checkout based on your location and the size/weight of your order. Free shipping may be offered on orders above a certain amount — [e.g., R1000 and up].

4. Tracking Your Order

Once your order is dispatched, you will receive a tracking number via email or SMS. You can track your parcel directly on The Fastway website .

5. Delivery Attempts

Fastway will attempt to deliver your parcel to the address provided. If you are not available, they may attempt redelivery or contact you to make alternative arrangements. Please ensure someone is available to receive your parcel at the delivery address.

6. Incorrect or Incomplete Addresses

Please double-check your delivery details before submitting your order. We are not responsible for delays or parcels lost due to incorrect or incomplete address information.

7. Damaged or Missing Parcels

If your parcel arrives damaged, or if any items are missing, please contact us within 24 hours of delivery so we can investigate and assist.

8. Questions or Assistance

Miraki
Email: info@miraki925.co.za
Phone: 083 938 4551
Address: 55 Kesuda Avenue
Azaadville
Mogale city 1754